Have you and your family just experienced structure fire? If so, we're here to help. We know from experience that a fire can be overwhelming and that it affects not only your property, but your loved ones as well. 

The Roswell Community Disaster Relief has trained disaster relief responders standing by to help you. Our 24/7 response team is just a phone call away and ready to help you begin  the recovery process.

After suffering a house fire, it might be difficult to determine what to do next. Follow our steps will help you get back on your feet:

1. Find a safe place to stay. No matter the amount of damage, you likely can't stay in your own home. If staying with friends or family isn't an option, contact us to help you find a safe place to stay temporarily. If called within 24hrs of the incident, RCDR Services can provide one free night in a local hotel. We can be reached 24/7 by calling our relief line at 575-208-4055. Our mobile units are standing by.
2. Contact your insurance agent if any. You'll need to start a claim and address your immediate needs. "Loss of use" funds from your insurance policy may cover living and other daily expenses. If you receive these funds or an advance on your claim, save all receipts and keep a detailed record of all purchases. Your insurance agent should also be able to help you secure your property and offer recommendations for cleaning up or restoring salvageable items.
3. Protect your home. Even though your home is damaged and you may not be able to stay there, as the owner you still need to protect it as much as possible from both weather and unlawful entry.
4. Take care of your pets. Always have your pets checked by a veterinarian after a fire. Your pets’ lungs can be damaged by smoke and burns can hide under fur. The RCDR Services can provide food and water for your pet and ensure the hotel you're being placed in is a pet friendly one.
5. Get a copy of the fire report. You can usually get fire reports from your local fire department or fire marshal. The report may be helpful for getting assistance as most Disaster Relief Organizations require them. 
6. Address your finances. You'll still need to make mortgage payments — even if your home is destroyed. You'll also need to continue any car payments and replace any credit or debit cards that may have been destroyed in the house fire.
7. Your possessions.  The RCDR can provide certain items such as food, hygiene supplies, and clothing. Items we cannot provide which have been destroyed in a house fire are usually covered by insurance. 
8. Take care of your family’s mental health. Disasters can make it difficult to cope. This is particularly true of children. Be patient with yourself as you work through any stress caused by the fire. If you or others in your family are having difficulty coping seek immediate support. Speak to a RCDR Volunteer for more details.

Additional agencies to call for local assistance:

*The American Red Cross 1-800-842-7349 

*The Salvation Army  (575) 622-8700